Frequently Asked Questions
The Stuff People Usually Want to Know (But Don’t Always Ask)
Do you only work with businesses in Hays, Blanco and Comal Counties?
Primarily, yes — and intentionally so.
Our strength is being hyper-local. We know the Hill Country market because we live and work here. That said, we occasionally work with clients outside the area when it’s a great fit or a referral relationship — but local businesses will always be our focus.
Who will I actually be working with?
You’ll work directly with Dee and Dana.
No junior account managers. No handoffs. No wondering who’s responsible for what. We stay involved from strategy through execution, which keeps communication clear and projects moving.
Do you offer marketing “packages”?
Not in the pre-set, one-size-fits-all sense.
Every client starts with a conversation and a strategy. From there, we recommend services that make sense for your goals, budget, and timeline. That flexibility is part of what keeps our work effective — and our clients happy.
What kind of budget do we need to work together?
Marketing works best when it’s treated as a long-term investment, not a last-minute expense.
We’re transparent about costs and expectations, and we work with clients who understand that meaningful results require consistency. If budget is a concern, we’ll talk honestly about what’s realistic and where to focus first.
How long does it take to see results?
That depends on the type of work.
Some efforts (like campaigns or launches) show results quickly. Others, like SEO and brand-building, take time. We’ll always set clear expectations upfront — and we won’t promise overnight success because, frankly, that’s not how this works.
Do you work with AI-generated content?
We use modern tools — including AI — where they make sense.
But AI doesn’t replace strategy, local insight, or accountability. We review, refine, and guide everything that goes out the door to ensure it aligns with your brand, your audience, and your goals.
What makes you different from other marketing agencies?
We’re local. We’re hands-on. And we don’t disappear.
Our clients value clear communication, thoughtful strategy, and the fact that they can reach us when they need us. We focus on long-term partnerships, not quick wins or trendy tactics.
How involved do we need to be as a client?
We believe the best marketing happens through collaboration.
That doesn’t mean more work for you — it just means we value your input and keep you in the loop. We’ll guide the process, handle execution, and make it as easy as possible, while still working together.
Do you work with nonprofits and community organizations?
Absolutely.
Community involvement is a core part of who we are. We’ve worked with a wide range of nonprofits and local organizations and understand the balance between mission-driven messaging, limited budgets, and real-world impact.
What industries do you specialize in?
We primarily work with:
- Service-based businesses
- Real estate and home-related industries
- Professional services (healthcare, IT, legal, financial)
- Nonprofits and community organizations
If you’re not sure whether you’re a fit, that’s what the first conversation is for.
How do we get started?
It starts with a conversation.
We’ll talk through your goals, challenges, and what you’re hoping to accomplish — then determine whether it makes sense to move forward together.
No pressure. No hard sell. No disappearing acts.